Use Our Proven Action Plan to Improve Crew Safety

Crew Safety

The shipping industry has always wanted to protect mariners and the environment. Organisations have spent much time and effort investigating ways to improve maritime crew safety. They have always tried to learn lessons from previous disasters, to stop them happening again.

These efforts have made a dramatic difference to maritime safety. Maritime safety culture has been significantly improved, particularly over the last few years, helped by technological advances and industry legislation.

However, there are many challenges that have not yet been solved. These include:

  • The industry is moving faster – solutions need to be found more quickly when problems occur
  • Information overload – in the world of big data, there is now so much information available that it’s impossible to know where to start
  • Prioritisation – where to act for the biggest impact on risk?

The biggest problem to overcome is that each company has individual risks, so a one-size-fits-all approach simply doesn’t work. A tailored approach is needed, but finding the time, budget and expert knowledge to identify and fix critical issues on vessels has been difficult.


It is a problem HSEQ managers have faced for far too long. There has been a long search to find actionable solutions that can improve maritime safety culture.


Now, finally, HiLo has the answers.

Practical, Data-Driven Solutions

HiLo focuses on identifying simple, effective solutions through quantitative data processing and analysis. Our results are easy-to-understand, and make a dramatic difference to safety on your fleet.

HiLo can offer:

  • Speedy, accurate analysis of the unique risks to your fleet
  • Standardisation and filtration of big data. We find the information that really matters
  • A risk register highlighting your biggest issues, for simple prioritisation
  • A tailored approach, using your vessels’ data to identify your fleet’s red flags, and recommend the best actions to resolve them.

We achieve this by gathering and analysing customer data from as many places as possible. The big data revolution means we can access a huge amount of information that was not previously available.

We collate and analyse over 500 types of data, not only from traditional incident management systems, but also from sources that have not been extensively used before: audits and inspections, and breakdowns and defects.

Bringing together these 3 different data source types is revolutionary in the industry. It allows HiLo to create a much larger data set that we can feed into our ground-breaking data processing and statistical analysis system, Pinpoint. This produces proven data-driven actions to proactively prevent issues, and directly improve safety for your crew.

Data Sharing Makes Everyone Safer

As we have seen, shipping companies cannot solve maritime safety culture issues alone. And at HiLo we knew that, with limited data, neither could we. The data from a single fleet is simply not enough to build up accurate trend analysis and predict the most critical risks.

Data sharing has long been discussed as a way to improve maritime safety, but it has never been successfully rolled out. There were too many practical barriers.

Until we came along. In a ground-breaking achievement, HiLo has built a data-sharing community, where shipping companies work together to make the seas safer for everyone.

This has allowed us to bring information from multiple vessels, fleets and organisations into a single, secure, ISO27001-certified database. This is the industry’s first successful big-data-driven decision-making system, combining info from over 3500 vessels and insights from experienced industry experts.

This means, for the first time, we have:

  1. Visibility of patterns and trends
  2. A full picture of the risks faced by each fleet
  3. The best chance of finding critical warning signals that would previously have been missed
  4. Expert fleet risk analysis and prioritisation, presented clearly through simple, customised dashboards


Effective maritime risk management

Gathering the data for Pinpoint was not an easy task. Shipping companies have traditionally been very reluctant to share safety data, for both commercial sensitivity and reputational reasons. They understandably feared repercussions, security breaches and reputational damage.

We had to overcome these fears by proving both security and value.

Firstly, all data was anonymised and secured.

Secondly, we demonstrated that with enough information fed into Pinpoint we could show exactly:

  1. What your current risks are
  2. How serious these issues are
  3. How to solve them, step-by-step
  4. How to prevent future risks occurring.


By demonstrating our success, HiLo has worked successfully to show a critical mass of shipping companies the value of sharing data. The number is growing rapidly, with more than 55 organisations now part of our fleet.

Many have tried and failed to create an effective predictive model for the maritime industry to improve maritime safety culture.

Many in the industry believed shipping companies would never share their data, even for the greater good.

We succeeded on both counts. Our world-leading predictive modelling. There is only one highly accurate predictive model, based on quantitative data processing and analysis, that improves maritime safety culture. That model is Pinpoint.

Find Your Biggest Risks

As HSEQ managers, with limited time and resources available, you want to know the most impactful safety changes you can make. This is one of the biggest difficulties that companies have faced – identifying which issues are the most critical, and therefore need tackling first.

The great news is HiLo can also solve this for you. With Pinpoint’s risk prioritisation register, you can see which initial minor issues on your vessels are most likely to develop into major faults. You therefore have the insight and knowledge to fix these ‘leading indicators’ of future disasters quickly.

By showing you how much of a difference each fix will make, you can more easily justify the necessary resource. By fixing issues in the right order, you can more effectively prevent catastrophes.

Saving Money, Time and Lives

In 2021-22, vessels in the HiLo fleet saw:

  • A 5% reduction in spills
  • An 8% reduction in injuries
  • A 12% overall incident reduction

Each HiLo customer has saved an average of $3 million annually.

It’s time to stop just talking about maritime crew safety improvements, and to start making them.

HiLo’s digital solutions are the key to improving maritime safety culture. Join us today to see how they can help you.



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